The agrowestern.com (the “Site”) is operated by Agro Western Ltd. (“Agro Western”). At Agro Western, the privacy of our customers is of extreme importance to us. Whether you are purchasing products or sharing feedback, we want to make sure that the personal information that you disclose to us remains secure. That is why we have developed this Privacy Policy, which governs how we collect, use and disclose your personal information (the “Privacy Policy”).
This page contains the Privacy Policy for the Site, as well as for any related subdomains and subsidiary sites operated by Agro Western, including any apps, blogs and/or purchases (collectively, the “Sites”), and for online auction results and new and used equipment sale services offered by Agro Western (together with the Sites, the “Service”).
By using the Service, you consent to the collection, use and disclosure of your personal information by Agro Western in accordance with this Privacy Policy. You may choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.
- Definitions
For the purposes of this Privacy Policy, the following words have the following meanings:
“collection” means the act of gathering, acquiring, recording or obtaining personal information from any source, including third parties, by any means.
“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent or guardian. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user’s action or inaction.
“disclosure” means making personal information available to a third party.
“employee” means an employee of Agro Western, and for the purpose of this Privacy Policy only, includes agents, independent and other contractors performing services for Agro Western.
“personal information” means information about an identifiable individual, but not aggregated information that cannot be associated with a specific individual.
“third party” means an individual other than the user, or the user’s agent, or an organization outside Agro Western or a Subscribing Organization.
“use” means the treatment, handling and management of personal information by and within Agro Western.
“user” means an individual who uses the Service provided by Agro Western, including anyone else who accesses or visits the Sites.
- Collection
Agro Western may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested by you:
(a) information that you provide when you use or otherwise complete forms on the Sites, such as your name, email, postal address, telephone number, age, and country of residence;
(b) information that you provide to Agro Western in order to receive the Service, such as your billing address, payment method and credit card information;
(c) your correspondence with Agro Western employees, including any questions, concerns or comments you may have about the Service or problems that you report; and
(d) details of your requests made through the Service.
- Purpose of Collection and Use of Personal Information
Agro Western collects your personal information and will use your personal information as is reasonably required for the following purposes:
(a) to improve users’ experience of the Sites;
(b) to provide the ongoing products, services or information that you request;
(c) to respond to questions, comments, requests, job applications, or complaints that you submit to Agro Western;
(d) to process payments made by you to Agro Western;
(e) to collect amounts owing from you to Agro Western, if applicable;
(f) to track communications with you;
(g) to analyze use of the Service and to improve the Service;
(h) to send emails, newsletters, regular mail or other communications you have consented to receive from Agro Western;
(i) to provide Service-related announcements or notifications to you;
(j) to enter users’ information in a contest for a chance to win prizes;
(k) to fulfill a purpose that we disclose to you when we request your personal information;
(l) to use users’ name and image for promotional and media purposes in both electronic and print form; and/or
(m) to meet legal and regulatory requirements.
Agro Western staff are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Personal information will only be collected and used by authorized staff in a manner consistent with the activities of Agro Western.
- Disclosure
Agro Western may disclose your personal information to:
(a) its employees, agents, partners and service providers as is reasonably necessary to enable these parties to perform a business, professional or technical support function for Agro Western;
(b) a person who, in the reasonable judgment of Agro Western, is seeking the information as your agent; and
(c) a third party or parties, where you consent to such disclosure or the disclosure is required by law.
We may also disclose your personal information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.
- Safeguarding Your Personal Information
Agro Western is committed to safeguarding your personal information. Agro Western uses appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. The methods of protection and safeguards used by Agro Western include, but are not limited to, locked filing cabinets, need-to-know access and technological measures, including the use of passwords, encryption and firewalls. While Agro Western cannot guarantee that risks such as loss, theft, unauthorized access or disclosure of personal information will not occur, Agro Western will make every effort to prevent such unfortunate occurrences.
Agro Western takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information. Agro Western also ensures that its employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information. Finally, Agro Western protects personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.
- Accuracy
Agro Western is committed to keeping your personal information as complete, up-to-date and accurate as is necessary for the purposes for which it is to be used. Agro Western will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, Agro Western will transmit amended information to third parties having access to the personal information in question. Upon request, Agro Western will provide you with a reasonable opportunity to review the personal information in your file to review its accuracy. Such personal information will be provided within a reasonable time of the request and at a minimal or no cost to you.
Also upon request, Agro Western will provide an account of the use and disclosure of your personal information and, where reasonably possible, will state the source of the information. In providing an account of disclosure, Agro Western will provide a list of organizations to which it may have disclosed personal information about you when it is not possible to provide an actual list.
- Complaints
Agro Western will promptly investigate all complaints concerning our compliance with the Privacy Policy and our dealings with your personal information. If a complaint is found to be justified, Agro Western will take appropriate measures to resolve the complaint, including, if necessary, amending our policies and procedures. You will be informed of the outcome of the investigation regarding your complaint.
- Withdrawing Consent
You may withdraw your consent to the collection, use or disclosure of your personal information by Agro Western at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability of Agro Western to continue providing aspects of the Service to you. Please contact Agro Western for more information regarding the implications of withdrawing consent.
- Non-Personal Information
Non-personal information is information that does not identify you and which we are unable to connect to other information in order to identify you. Agro Western may collect any or all of the following non-personal information:
(a) The Sites employ a web analytics service that uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the Sites. The information generated by the cookies about your use of the Sites will be transmitted to and stored by web analytics service providers on servers in the United States. The web analytics service providers will use this information for the purpose of tracking your page clicks, analyzing the amount of searches done by public users, tracking logged in users and providing other services relating to website activity and Internet usage. All cookies are anonymous on this website and do not retain personal information of users. The web analytics service providers may also transfer this information to third parties where required to do so by law. The web analytics service providers will not associate your IP address with any other data held by the web analytics service provider. You may refuse the use of cookies by selecting the appropriate settings on your browser: however, please note that if you do this, you may not be able to use the full functionality of the Sites. By using the Sites, you consent to the processing of data about you by web analytics service providers in the manner and for the purposes set out above.
(b) We may also use additional analytics programs from time to time to process non-personal information about you.
We make no attempt to link this non-personal information with the identity of individuals using the Service. Non-personal information may be permanently archived for future use in any manner whatsoever by Agro Western.
- Inquiries
To submit an inquiry, complaint, request a review of your personal information, correct or update your personal information, withdraw your consent or request more information or additional copies of the Privacy Policy contact:
Agro Western Ltd.
Mailing Address: 260 Moorgate Street, Winnipeg, Manitoba, R3J 2L5
Telephone No.: 1-204-291-8971
E-mail: [email protected]
- Unsubscribe
If you no longer wish to receive commercial electronic messages from Agro Western regarding our new products or services, promotions or other similar communications, you may unsubscribe here [insert: link to unsubscribe mechanism]. Please note that, after you unsubscribe, Agro Western may still send electronic communications to you in certain limited circumstances, such as to provide you with Service notifications and billing information, or to provide information that Agro Western is legally obligated to provide you.
- Privacy Policy Changes
To accommodate changes in our services, changes in technology and legal developments, this Privacy Policy may change over time without notice to you. We may add, change or remove portions of the Privacy Policy when we feel it is appropriate to do so. We encourage you to review our Privacy Policy periodically. Each time you submit personal information or use the Service you agree to be bound by terms of the Privacy Policy which is then current. Whenever we update the Privacy Policy, we will change the date below to indicate when the changes were made.
Date: June 9, 2017
